A lot of people prefer buying a laptop from a reputed brand because they offer numerous advantages such as modern design, robust build, highly professional customer support, global warranties, etc. But which one to consider?
Laptops are essential gadgets. Be it diverse gaming requirements, personal use, or productive professional endeavors such as business, college studies, etc, having a reliable one at your disposal eases out things.
Not all manufacturers care about the “brand trust” factor, that’s why after researching over 23 different laptop makers and performing various quality tests, we’re here with the list of the 11 best laptop brands in 2020. But, before we begin with the list, we’ll share a few advantages of buying a branded machine.
|Hewlett Packard||Display: 14-inch Touchscreen (1920 x 1080)|
GPU: AMD Radeon Vega 8
Battery: Up to 10 hours
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|Lenovo||GPU: Intel UHD 620 Graphics|
Battery: Up to 8 hours
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|Dell||GPU: 2GB Nvidia GeForce MX250|
Battery: Up to 12 hours
|Check Best Price|
Why is it Important to go with a Brand?
Laptops are task-intensive devices; you can purchase a simple yet affordable laptop for basic personal or professional requirements. Conversely, you shall get a high-performance model for resource-intensive tasks such as machine learning, GIS, CAD software or even to play high-graphic games like PUBG, Fortnite, etc.
Overall, These portable computers are allies for life and extensive researching is necessary before purchasing the one that meets your requirements. Also, as mentioned previously, you shouldn’t just look at the specs, but also take longevity into account. Therefore, it is necessary to find a reliable brand.
Besides offering reliability in the product department, there are other benefits of going with a branded laptop, instead of a new name:
Selecting a laptop brand to go with isn’t easy. There are numerous aspects that can influence your decision. A few of them are word-of-mouth reviews, price brackets, global brand identity, customer support near your location, and even your personal device-specific preferences, etc
The Best Laptops Brands To Consider in 2020
In the next few sections, we will talk about the best laptop brands that are currently retailing across various online and offline channels. Not only will we discuss about them, but we’ll also mention their major selling points, different product categories, clientele, best-rated models, various product range, and the promptness of the after-sales and customer servicing team.
1. Hewlett Packard (HP)
Established in 1939, Hewlett Packard or HP is a global computer manufacturer based out of Palo Alto, California. Based on 2019’s Global market share reports released by Gartner, HP has a more than decent, 22.6% share, across diverse countries.
When it comes to laptop range, HP has convertibles, fanless laptops, gaming devices, detachable 2-in-1s, basic notebooks, and high-end workstations, etc. Their machines excel in performance. Moreover, their high-end series like Spectre, Omen, and ZBook, packs in some of the best features and offers best value for money.
The entire HP Spectre and Envy lineup come with gem-cut design elements and captivating aesthetics. Other series include the Pavilion, EliteBook, Essentials, ProBook, Chromebooks, and more.
Coming to the customer support, HP offers prompt post and pre-sales support via phone calls, emails, website live chat. Moreover, there is a well-defined network of offline service centers across the US.
Established in 1984, Lenovo is a Beijing based global conglomerate, associated with computer manufacturing. It has a global computer market share of 25.1 percent, closely followed by HP and Dell.
Lenovo offers a diverse range of products. The company brings forth an extensive collection of ultra-slim devices and convertibles. Lenovo also offers affordable clamshell laptops, hardcore gaming devices, and business laptops. Lenovo ThinkPad, ThinkBook, Legion, and IdeaPad are some of the sought-after series from this manufacturer.
Furthermore, Lenovo also excels when it comes to manufacturing portable laptops like the ones listed under the Flex and Yoga series. Apart from that, every laptop from this company flaunts an exceptional build quality.
Lenovo offers an excellent customer support system, accessible via telephonic interface and emails. Every laptop series has a dedicated customer care interface for seamless resolution of gadget-related issues. For offline customers, the company has several brick-and-mortar service centers, across the globe. The company also offers affordable warranty extensions, on select devices.
Founded way back in 1984, Dell is a multinational computer manufacturing conglomerate, based out of Texas. With a market share of almost 17 percent, Dell is fittingly touted as a global laptop giant. The company primarily concentrates on durability and aesthetics. In addition to that, the price to feature balance in Dell laptops is worth mentioning.
Dell laptops include basic models, premium business laptops, and student-friendly machines with added capabilities. The company also lists mobile workstations, convertibles, 2-in-1 gadgets, and even devices suited towards professional game development. The Inspiron, XPS, Vostro, and the Latitude are some of the best lineups of laptops from Dell.
The famed Alienware series from the company is also worth mentioning. This lineup enlists some of the best gaming laptops in the world. Also the XPS lineup continues to attract eyeballs, courtesy of sleek design and the inclusion of the 10th gen Comet Lake Intel processor in select models like the XPS 13 2020.
When it comes to customer support, Dell has a pretty well-rounded service system. The company offers product support over calls, live chat interfaces, and emails. In addition to that, the company also shares a knowledge base with the users. Service requests can be raised in the form of tickets. Most importantly, the company also throws in additional warranties at times, as seasonal deals and offers.
Contact Dell Support: https://www.dell.com/support/incidents-online/en-us/contactus/dynamic
4. Apple Laptops or MacBooks
Established in 1976, Apple Inc. is a multinational firm based out of Cupertino in California. With a market share of 5.9 percent, the company holds a formidable position in the laptop market.
Apple-branded laptops or MacBooks are style statements in the global laptop community. Each device flaunts flawless craftsmanship. Not just that, Apple brings forth hardware-software cohesion that results in superior processing performances. Apart from that, the macOS is a charm to work with.
Apple brings forth the MacBook Pro and the MacBook Air as the existing product lineups. Both these lineups are characterized by thinner bezels, aesthetic chassis, and excellent battery backup. The 2020 MacBook Pro lineup fits in the innovative Touch Bar whereas the MacBook Air lineup brings in the Ice Lake 10th gen chipsets from Intel.
Apple offers the best customer support to MacBook users. Besides physical stores, the company offers 24×7 Support over calls, free for a period of 90 days. Moreover, live chat support is also available. Online tech support is also available.
5. Acer Laptops
Acer is a Taiwanese computer-manufacturer with a global clientele. Established in 1976, the company has a decent 5.7 percent global market share, when it comes to laptop sales. Without a doubt; the company offers a device for every price range. Moreover, all Acer laptops offer decent battery life. The performance of the Acer Laptops is commendable despite the affordability.
While there is series for personal usage, the company also deals in detachables, 2-in-1 laptops, and more. Besides dedicated gaming ready laptops, Acer also features select categories for high-end creative usage. Some of the sought-after laptop lineups from Acer include the Aspire, Nitro, Switch, and Spin. The gaming and productivity series from Acer, i.e. the Predator and ConceptD also deserve special mentions.
Suggested Read: Best Laptops for Kids
Besides the widest-possible range of gadgets, Acer also offers a decent customer support system to the customers. These include interactions via live chat, telephonic calls, email, and social media platforms.
Servicing options are available upon raising tickets at ‘Repair my Acer’. Acer also allows you to check the repair status of your device. Acer also offers community or forum support to the user besides offering a well-connected network of physical service stations.
6. ASUS Laptops
Based out of Taipei, way back in 1989, ASUS is a global laptop manufacturer with a 5 percent market share. The company is best known for its gadget segmentation and reliability. Their laptops are know for the affordability they bring to the table. Moreover, each one of them boasts of extraordinary levels of craftsmanship.
ASUS caters to a highly diversified customer base. The types of laptops offered by the company include affordable clamshell models, high-end business laptops, hardcore gaming devices suitable for high-end gaming, and even sleek hybrids. Some of the most sought after series include the ZenBooks, VivoBooks, ROGs, and the TUFs. It also enlists affordable Chromebooks for the budget users.
Some of the more innovative gadgets from the company include the ROG Zephyrus G14 that excels in terms of processing power. Most of the ZenBooks also flaunts excellent aesthetic elements.
ASUS offers prompt after-sales services to the buyers. You can reach out to the technical team via phone calls, emails, live chat, and other interfaces. Moreover, there are several dedicated service centers to take your gadgets to. It also throws in a complimentary accident or spill protection plan on certain devices.
7. MSI Laptops
MSI Computer was established in 2000 and at present the brand specifically deals in best-in-class gaming laptops. MSI is a market mover when it comes to designing powerful laptops. The company has a device for every gaming segment. Furthermore, it also offers great graphics support and flaunts excellent cooling features on gaming devices.
Based on the broader classification, MSI offers gaming laptops for professionals and starters. There are quite a few workstations as well to consider. Some of the most sought after lineups include the Stealths, Leopards, Titans and the Alphas. MSI also enlists the Vortex, Creator, and Prestige series for businesses and productivity.
When it comes to resourcefulness, MSI stacks in relevant sensors into select devices. Incidentally, the company has also designed slim gadgets for professionals. That said, despite the hefty price tag, MSI laptops are worth buying courtesy of the massive processing power.
MSI offers technical support to all the users via emails, live chat interface, and phone calls. The company offers quick solutions and even supports driver downloads for select devices.
8. Microsoft Laptops
Although Microsoft, as a company, dates back to 1975, the laptop manufacturing unit started quite recently in 2012. The software giant is best known for offering Surface-branded gadgets. It brings Windows-centric hardware-software cohesion into the mix.
Apart from that, Surface-branded gadgets are quite affordable. Furthermore, Microsoft adds in multiple form factors into the mix. Despite limited segments, The brand targets the key laptops forms. These include regular clamshell models, detachables, and powerful and innovative 2-in-1s. It offers gadgets for home and professional usage.
When it comes to enlisting the bestsellers, the affordable Surface Go is definitely a crowd-pleaser. Furthermore, the Surface Pro 4 is a high-end device featuring slimmer aesthetics. Surface Book 2 offers excellent battery support and the top-of-the-line Pro 7 is one of the best 2-in-1s in the market.
Microsoft offers decent customer support services and warranty coverage to the customers. Clients get 90-day technical support coverage followed by a year-long warranty to hardware. There is a toll-free region-specific number for users followed by a global support conglomerate of technicians. The website offers drivers and detailed guides; helping users understand their Surface-gadgets better.
9. Razer Laptops
Razer Inc., based out of San Diego, was established in 2005. Since its inception, the company has committed itself to revolutionize gaming with its diverse range of gadgets. Their laptops are known for the graphics and overall game-playing performance. The exceptional processing power on display justifies the exorbitant price tags.
Razer isn’t a company that creates devices for general use. Instead, the brand makes gaming laptops with different screen sizes. In addition to that, the company also deals in gadgets for the creators and designers. Razer Blade is the cohesive series offered by the company with devices like Stealth 13 and Pro 17 considered extremely popular in the global gaming community.
Razer offers a decent and expansive support community for the users to interact with. Apart from that, in case of extensive issues, you can connect with their technicians over online channels, telephonic conversations, and emails. The brand attends to physical servicing requirements via its servicing partner in Acro engineering. The one year warranty on offer covers all the manufacturing defects.
10. Samsung Laptops
Precisely a South Korean firm, Samsung delved into the laptop-manufacturing business only in 1990. The company always looks to bring in newer technologies and brilliant aesthetics into the mix.
Samsung has always been a visionary in regard to adding new technologies. The company brings-in an extensive range of gadgets. These include hybrids, basic laptops for personal use, professional gadgets and high-end ultrabooks, and even the potent convertibles for productivity on the move.
Some of the best lineups from the company include the Galaxy Books, Notebook 9, Notebook Odyssey, and Notebook Flash. In addition to that, the company also includes several Chromebooks in its repertoire.
Samsung is best known for its excellent tech support. If you encounter any gadget-related issue, the experts are just a call away. You can also reach them immediately via emails and live chat support. Moreover, there are several service centers across the globe for accessible support.
Huawei entered the laptop-manufacturing segment in 2017 and since then it has been a lackluster performance from this much-anticipated firm. Amid some of the more premium gadgets and brands in the market, this 2019 was nothing short of a market mover.
When it comes to laptops Huawei offers business flagships and basic gadgets for home and personal usage. Based on form factor, there are ultrabooks, clamshell laptops, and functional convertibles. Despite several underwhelming productions, the Matebook X Pro from Huawei continues to rule the hearts of most laptop critics.
Huawei isn’t exactly known for good customer support. However, you can still reach the technical team via calls and emails. The replies aren’t prompt but they do resolve issues with care. Physical service centers are also accessible and you can opt for the repair reservations to get issues resolved quickly.
Laptop Brands to Avoid
Toshiba invaded the laptop-manufacturing market way back in the early 90s. Since then, the company has seen its ups and downs in the concerned segment. At present, Toshiba’s computer-manufacturing business is termed as Dynabook.
Despite a restricted number of gadgets, Toshiba is known for its reliable offerings. The laptops run Windows 10 out of the box and offer a decent to great user experience. Not just that, Toshiba has some of the more affordable and durable machines in the market. At present, the company sells regular-sized notebooks, few detachable, and certain high-end ultrabooks.
The gadgets target basic home and personal usage followed by certain laptops with business-centric benefits to offer. Toshiba Satellite, Tecra, and Portege, are some of the top lineups from the company. Lately Toshiba Chromebooks are getting attention as they are free of OS-centric bloatware.
Toshiba isn’t a market mover when customer support is concerned. However, if you have issues with the machine you can connect with the technicians over the phone, at a toll-free number. However, the website doesn’t offer a lot of options to the buyers.
During the course of this discussion, we took several aspects and brand names into account.
Each brand has its own set of strengths and weaknesses. However, the final buying decision is at your discretion. You need to take the preferences, budget, and features before going with a specific brand.
If you are comfortable spending a bit more without having gaming preferences, we would suggest buying MacBooks. Similarly, the selections and suggestions change on the basis of requirements, budget, and even brand loyalty to a certain extent.
Lastly, while the feature sets look alluring, always go with brands that offer excellent customer support and after-sales coverage. So, which one are you getting?